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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shonquesa Mathis

Shonquesa Mathis

June 28, 2024

5  out of  5
rating by Shonquesa Mathis
"Ms. Betsy is the absolute best. She went above to help me as much as she could. She answered every question and helped me get my issue resolved. She was patient and very detailed. Today, she assisted me with getting rental insurance and answered every question I had an inquiry about. She was very knowledgeable of the policy as well."
We responded:
"Shonquesa, I'm thrilled to hear that Betsy provided you with detailed and knowledgeable assistance in getting your rental insurance! We're pleased that she went above and beyond to help resolve your issue and answer all your questions. Thank you for recognizing her exceptional service! If you have any more insurance needs, feel free to reach out. - Will Patton, State Farm Insurance Agent, Southaven, MS"
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Charles Griggs

June 21, 2024

5  out of  5
rating by Charles Griggs
"Every issue was solved & understood. Great customer service!!!"
We responded:
"Charles, I'm thrilled that we could solve every issue for you and provide great customer service! I'm pleased to hear that you had a positive experience with us. Thank you for your kind feedback - we're here for all your insurance needs! - Will Patton - State Farm Insurance Agent, Southaven, MS"
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Delores Hampton

March 14, 2024

5  out of  5
rating by Delores Hampton
"The service was great. all concerns were addressed and answered.."
We responded:
"Delores, thank you for sharing your positive experience with us! We're thrilled to hear that all your concerns were addressed promptly and to your satisfaction. Our office is dedicated to providing exceptional service, and we're here for you whenever you need assistance in the future. - Will Patton - State Farm Insurance Agent, Southaven, MS"
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Chellie Chelle

March 13, 2024

5  out of  5
rating by Chellie Chelle
"I’ve been a customer for years; everyone is very professional, courteous, and knowledgeable"
We responded:
"Thank you, Chellie, for taking the time to share your experience with us! "
Profile photo of Ashley Ely

Ashley Ely

March 6, 2024

5  out of  5
rating by Ashley Ely
"Betsy was so kind and patient as we worked through all of the details of our policy. She is very knowledgeable about what she is doing and truly strives to get you exactly what you need! highly recommend!"
We responded:
"Hi Ashley, thank you for your kind words about Betsy! We are delighted to hear about your positive experience and how she was able to assist you with your policy needs. We appreciate your recommendation and look forward to continuing to provide you with excellent service. - Will Patton - State Farm Insurance Agent, Southaven, MS"
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Stephanie Vinzant

February 26, 2024

5  out of  5
rating by Stephanie Vinzant
"Great office! The staff is so knowledgeable and helpful. Dan Pierce helped me switch my insurance quickly and seamlessly. It was a great experience. Betsy is also so helpful and a delight to work with for all my needs."
We responded:
"Stephanie, thank you so much for sharing your wonderful experience with Dan and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Profile photo of Mary Hazlewood

Mary Hazlewood

January 31, 2024

5  out of  5
rating by Mary Hazlewood
"I spoke with Betsy and she answered all my questions. She made the process fast and easy! Great service."
We responded:
"Mary, thank you for the five-stars for Betsy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Zach Chunn

Zach Chunn

January 31, 2024

5  out of  5
rating by Zach Chunn
"Betsy Melton was very professional and ensured that my insurance needs were met. I will continue to do business with State Farm and highly recommend them!!!"
We responded:
"Thank you for the wonderful review, Zach! Betsy is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Kori Kellogg

Kori Kellogg

January 31, 2024

5  out of  5
rating by Kori Kellogg
"Betsy was extremely helpful with all my insurance questions. I am not a customer of her office but I am with the Ricky Price office and she did all she could for me. I love StateFarm Insurance!"
We responded:
"Kori, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Betsy cares a lot about our customers."
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Shamyra

January 26, 2024

5  out of  5
rating by Shamyra
"I have nothing but positive things to say about everyone I’ve spoken to in this office. Never ever had a bad experience. Because of their great customer service, I will always be a State Farm customer. They make me want to come work with them lol"
We responded:
"Shamyra, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most."
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Destini Nicole

January 19, 2024

5  out of  5
rating by Destini Nicole
"Will is a great agent! Any time I call, he handles everything efficiently. Best decision with an insurance company that I have made thus far."
We responded:
"Destini, we're delighted to receive your positive feedback! The team and I take pride in delivering efficient service, and we're glad to hear that your decision to choose us for your insurance needs has been rewarding. We value you for letting us be your good neighbor!"
Profile photo of Maddox Allen

Maddox Allen

January 10, 2024

5  out of  5
rating by Maddox Allen
"It was wonderful"
We responded:
"Thank you, Maddox for taking the time to share your experience with us! "
Profile photo of Lasharla Buggs

Lasharla Buggs

January 10, 2024

5  out of  5
rating by Lasharla Buggs
"Very friendly agents."
We responded:
"Thank you for the five-stars, Lasharla! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Gavin Mackey

Gavin Mackey

January 8, 2024

5  out of  5
rating by Gavin Mackey
"Great customer service and makes the process a lot easier."
We responded:
"Thank you, Gavin! We appreciate the kind review. We're so glad to be your good neighbor!"
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Sean Calvert

January 4, 2024

5  out of  5
rating by Sean Calvert
"Betsy was very informative, helpful and friendly. She was awesome to work with."
We responded:
"Sean, thank you for the shoutout for Betsy! Our office loves being your good neighbor."
Profile photo of Bettie Davis

Bettie Davis

January 4, 2024

4  out of  5
rating by Bettie Davis
"Helpful, curious, polite and in a timely manner. I had no problem with getting signed up for insurance on my car. Thanks for your support!"
We responded:
"We appreciate your business, Bettie! Thanks for your support! "
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Jay Collins

November 17, 2023

5  out of  5
rating by Jay Collins
"Great customer support"
We responded:
"Jay, thank you for your positive feedback. We are always here to help!"
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jeremy Christian

November 10, 2023

5  out of  5
rating by jeremy Christian
"This establishment has the best customer service and professionalism I have ever experienced."
We responded:
"Thank you for the five-stars, Jeremy! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Bradley M

Bradley M

November 6, 2023

5  out of  5
rating by Bradley M
"Spoke to Will and his team about insurance policies and needs. They made the process quick and easy and left me feeling well taken care of. Give them a call you won't regret it."
We responded:
"Bradley, thank you for taking the time to share your experience with our Southaven State Farm insurance office. Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your insurance policies!"
Profile photo of Tevin Williams

Tevin Williams

September 29, 2023

5  out of  5
rating by Tevin Williams
"The customer service was great!!!!"
We responded:
"Thank you so much for your positive feedback, Tevin! We are so glad that you had a great experience with us. We strive to provide the best customer service, and it is great to hear that we succeeded. Thanks again! "
Profile photo of Jamelmenique Hoy

Jamelmenique Hoy

September 6, 2023

5  out of  5
rating by Jamelmenique Hoy
"I absolutely have no complaints. Fast, efficient, timely. Gets you the best insurance you need. I 100% recommend. Go see them and get your business in order."
We responded:
"Thank you, Jamelmenique, for your recommendation. We prioritize speed, efficiency, and timeliness in providing the insurance you require. We're pleased to have met your expectations, and we look forward to helping you with your insurance needs in the future."
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Quincy Steed

August 14, 2023

5  out of  5
rating by Quincy Steed
"Great Service With A Smile..."
We responded:
"Thank you, Quincy, for taking the time to share your experience with us! "
Profile photo of Sandra Hinds

Sandra Hinds

August 14, 2023

5  out of  5
rating by Sandra Hinds
"A very friendly staff and always there for whatever my needs are. I normally speak with Calley for information needed and she be right on it! Most importantly,thanks Will Patton State Farm for saving me money!!"
We responded:
"Thank you, Sandra, for taking the time to share your experience with us! "
Profile photo of Integrity Investments

Integrity Investments

August 4, 2023

4  out of  5
rating by Integrity Investments
"Everyone one at the Will Patton office is always very courteous. I love Betsy, she never forgets to return my calls and go above and beyond. They’re a little bit higher than some other insurance companies, BUT you get the best coverage, roadside assistance, car rental when your vehicle is down, and a lot more."
We responded:
"Thank you, for taking the time to share your experience with us! We appreciate your kind words and look forward to serving you for years to come!"
Profile photo of Bishlam Pea

Bishlam Pea

July 20, 2023

5  out of  5
rating by Bishlam Pea
"Will Patton agency has been blessing to my family."
We responded:
"Thank you, Bishlam for taking the time to share your experience with us! "