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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amber Behm

Amber Behm

December 23, 2025

5  out of  5
rating by Amber Behm
"Every experience with Will Patton and team has been stellar. They really go above and beyond to ensure all aspects are covered. The team is super friendly and helpful. Just today, Taylor researched our situation and brought solutions that worked for our family dynamic and budget. Thank you Taylor! I would highly recommend this team if you are looking for insurance."
We responded:
"Thank you, Amber! I'm so happy to hear about your positive experiences with our team. It's wonderful that Taylor was able to provide solutions that fit your family's needs and budget. We truly appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
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Nicholas Montanaro

December 23, 2025

5  out of  5
rating by Nicholas Montanaro
"Great service and helped me with all insurance needs"
We responded:
"Thank you, Nicholas! I'm happy you found our service helpful for your insurance needs. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
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Andy

December 20, 2025

5  out of  5
rating by Andy
"Sam Summerford was excellent to work with. He took time to listen to my work and living situation, and presented all options. He had no issue with explaining everything on the policy for me; this was my first time purchasing an auto policy. Highly recommend them!"
We responded:
"Thank you, Andy! I'm happy to hear that Sam provided you with such excellent service and took the time to explain everything clearly. It's great to know your first auto policy purchase went smoothly. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Shelby Brown

Shelby Brown

December 17, 2025

5  out of  5
rating by Shelby Brown
"Went above and beyond to help me out. Highly recommend"
We responded:
"Shelby, thank you for your fantastic feedback! I'm happy to know that you felt well-supported. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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David Clark

December 12, 2025

5  out of  5
rating by David Clark
"Betsy has always been very helpful with any need i have dealing with State Farm"
We responded:
"Thank you, David! I'm happy to hear that Betsy has been so helpful with your needs. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If there's anything else we can assist you with, just let us know!"
Profile photo of john lewis

john lewis

December 5, 2025

5  out of  5
rating by john lewis
"Great people! Very easy to deal with!"
We responded:
"Thank you, John! I'm happy to hear that you found our team easy to work with. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of April Conerly

April Conerly

December 4, 2025

5  out of  5
rating by April Conerly
"Super awesome crew!!!!! I have been nothing but pleased with each member since becoming a member at this location."
We responded:
"Thank you, April! We're so happy to know you think our crew is super awesome."
Profile photo of Fernand Buddy Farris

Fernand Buddy Farris

December 3, 2025

5  out of  5
rating by Fernand Buddy Farris
"Excellent service! Very friendly staff that will help you get the right coverage for all situations!!"
We responded:
"Thank you, Fernand for taking the time to share your experience with us! "
Profile photo of Gabby Doo

Gabby Doo

November 24, 2025

5  out of  5
rating by Gabby Doo
"Taylor always goes above and beyond and I truly appreciate all her efforts in always helping me out that you Ms.Taylor for all you do"
We responded:
"Gabby, thank you for your wonderful feedback! I'm happy to hear that Taylor has been so helpful to you. We appreciate your kind words and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of brittany Crain

brittany Crain

November 18, 2025

5  out of  5
rating by brittany Crain
"They were able to save me a lot of money all the while being extremely responsive with clear communication."
We responded:
"Thank you, Brittany! I'm happy to know you're satisfied with our service. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Tabitha Arrington

Tabitha Arrington

November 9, 2025

5  out of  5
rating by Tabitha Arrington
"The staff here are wonderful. Betsy and Taylor always do a superb job of communicating and ensuring I understand any claims or issues with my insurance. I would recommend their services to anyone."
We responded:
"Thank you, Tabitha! I'm happy to hear that Betsy and Taylor have been able to provide you with clear communication and support. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
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Richard Blalock

September 22, 2025

5  out of  5
rating by Richard Blalock
"Very helpful and nice"
We responded:
"Thank you, Richard! I'm happy to know you found our service helpful and pleasant. If there's anything else you need, feel free to reach out. We’re here to help!"
Profile photo of Matthew Pickering

Matthew Pickering

September 17, 2025

5  out of  5
rating by Matthew Pickering
"Sam Summerford always takes care of my wife and me. We’re happy that we made the switch to Will Patton State Farm and Sam Summerford."
We responded:
"Matthew, thank you for sharing your experience! I'm glad to hear that Sam has been taking great care of you and your wife. We appreciate your trust in Will Patton State Farm. If you ever need anything else, feel free to reach out!"
Profile photo of Bo Summerford

Bo Summerford

September 17, 2025

5  out of  5
rating by Bo Summerford
"Sam was super knowledgeable about the policy I was interested in and answered all my questions thoroughly. I wasn’t really sure what type of coverage I needed, but he made sure to explain every line so that I felt more comfortable in my decision"
We responded:
"Thank you, Bo! I'm happy to hear that Sam was able to provide you with the information you needed and help you feel confident in your coverage decision. Our team is dedicated to ensuring you have a clear understanding of your options. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Sherman Sutton

Sherman Sutton

September 11, 2025

5  out of  5
rating by Sherman Sutton
"Very excellent 👍 really appreciate everything you alldo for me and my family i wish that I could have signed up forty years ago better late than never and I am very happy being you all customer and also a friend you all treat people like family thank you state farm"
We responded:
"Thank you, Sherman for taking the time to share your experience with us! "
Profile photo of Whitley Palmertree

Whitley Palmertree

September 10, 2025

5  out of  5
rating by Whitley Palmertree
"Dan was so easy to work with and went above and beyond to make sure everything was taken care of! Made it so easy to switch, definitely worth it!!"
We responded:
"Thank you, Whitley! I'm delighted to hear that Dan made your experience smooth and seamless. We always aim to provide exceptional service, and it's wonderful to know that switching was easy for you. If you need anything else, feel free to reach out!"
Profile photo of litlikeiz

litlikeiz

September 5, 2025

5  out of  5
rating by litlikeiz
"Betsy is amazing. She was extremely helpful in helping me find lower rates for my car insurance."
We responded:
"Thank you for your feedback! You're right, Betsy IS amazing! We've very happy she helps you and everyone around her every day. If you need anything else, just reach out!"
Profile photo of Rachel Madden

Rachel Madden

August 29, 2025

5  out of  5
rating by Rachel Madden
"Dan Pierce has been so friendly and helpful, and I have thoroughly enjoyed having him as my agent. He is very knowledgeable and has been easy to get in touch with anytime I have a question or issue arise. Would highly recommend him to anyone. The office staff I have spoken to on the phone has always been very friendly and polite. Truly everything you would want in an insurance agent/company. I haven't needed to visit them in person but convenient location and gorgeous building. Great job Dan, Will, & team."
We responded:
"Thank you, Rachel! I'm happy to hear about your positive experience with Dan and our office team. It's wonderful to know that Dan has been both friendly and helpful, and that our staff has made a good impression. We appreciate your recommendation and are here for any questions or needs you might have. Thanks for choosing us!"
Profile photo of Military Maso

Military Maso

August 28, 2025

5  out of  5
rating by Military Maso
"The customer service is amazing I love how they well they treat me as a customer.Ms.Betsy is amazing and the experience is great."
We responded:
"Thank you for your fantastic feedback! I'm happy to hear that you had a great experience with our customer service and that Betsy made such a positive impact. We’re always here to provide the best service possible. Let us know if there's anything else we can assist you with!"
Profile photo of DARRELL DENNIS

DARRELL DENNIS

August 19, 2025

5  out of  5
rating by DARRELL DENNIS
"Will Patton State Farm Ins. in Southaven has the best team and offers great service. Betsy is courteous, professional, and knowledgeable. She is extremely patient and truly cares about her clients. Betsy goes the extra mile to resolve any issues that I have."
We responded:
"Thank you, Darrell! I'm happy to hear that you had such a positive experience with our team, especially with Betsy. Her dedication and professionalism are truly appreciated, and we're glad she could assist you effectively. If you ever need anything else, feel free to reach out!"
Profile photo of Alvin Oliveria

Alvin Oliveria

August 16, 2025

5  out of  5
rating by Alvin Oliveria
"She has always been great to me any services handled it was professional and curious thank you for your prompt services"
We responded:
"Thank you, Alvin! I'm happy to know that you've consistently received professional and attentive service. Your satisfaction is important to us, and we're here whenever you need assistance. Thanks for choosing us!"
Profile photo of Corbin Moore

Corbin Moore

August 14, 2025

5  out of  5
rating by Corbin Moore
"I’ve known Will for many years. Between him and Sam, they made the transition very easy and were able to save us some money. Would highly recommend them to anyone."
We responded:
"Thank you, Corbin! I'm happy to hear that Will and Sam made your transition smooth and helped you save money. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Andrew Gilbert

Andrew Gilbert

August 5, 2025

5  out of  5
rating by Andrew Gilbert
"Will and his team have helped our family with all of our insurance needs over the past several years. They are thorough, responsive and provide an overall great experience."
We responded:
"Thank you, Andrew! I'm happy to know that Will and the team have been able to assist your family. We work hard to provide a thorough and responsive service, and it's great to see that reflected in your experience. Let us know if there's anything else we can do for you!"
Profile photo of Ms. Cherry

Ms. Cherry

July 9, 2025

5  out of  5
rating by Ms. Cherry
"Taylor was so kind, patient, and extremely helpful. Thanks for 5-star customer service!"
We responded:
"Thank you! I'm happy to hear that Taylor provided you with such kind and helpful service. We strive to offer 5-star experiences to all our customers. If you need anything else, feel free to reach out!"
Profile photo of Burchet Griggs

Burchet Griggs

June 26, 2025

5  out of  5
rating by Burchet Griggs
"Dan, at Will Patton State Farm, is super helpful, quick, and easy to work with. He’s friendly, personable, and makes the whole insurance process smooth. He always responded to my emails in a timely manner. Highly recommend him as an insurance agent!"
We responded:
"Thank you for your review, Burchet! I'm happy to hear that Dan made your insurance experience smooth and enjoyable. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"